Facilities
We offer modular operation theatres, fully equipped ICUs, gender-specific recovery wards, in-house diagnostics, and 24×7 emergency care all designed to prioritize precision, safety & comfort. Our rehabilitation unit is counted among the Best Physiotherapy and Rehabilitation center in Sainikpuri.
24/7 Emergency & Trauma Care
Our Emergency Department is designed to handle all critical medical situations from road traffic accidents and cardiac arrests to strokes and trauma injuries. We follow global triage protocols to ensure that every patient is prioritized and treated swiftly. The unit is backed by a multidisciplinary team of emergency physicians, trauma surgeons, anesthetists, and nurses, supported by immediate access to imaging, labs, and surgical theatres.
Fully Equipped ICU & Critical Care Units
Our modular ICUs and critical care units provide 24/7 advanced life support complete with ventilators, continuous hemodynamic monitoring, and isolation rooms for infection control. Staffed round the clock by experienced intensivists, ICU nurses, and respiratory therapists, we deliver care guided by international standards for critical conditions.
Rehabilitation & Physiotherapy Centre
Our Physiotherapy Centre offers personalized recovery plans for post-surgery healing, nerve and muscle issues, and sports injuries. With hands-on therapy, guided exercises, and strength training, our team helps you move better, feel stronger, and regain confidence. We also focus on balance, posture, and preventing future injuries so you can return to daily life safely and fully.
24/7 Pharmacy
The in-house pharmacy at Pure Ortho Hospitals ensures seamless access to high-quality medications, emergency drugs, surgical consumables, and chronic care prescriptions. Open 24/7, it is integrated with our clinical systems to avoid delays in dispensing and ensure correct dosages. Our qualified pharmacists review prescriptions carefully, provide patient counseling on medication use, and coordinate with clinicians for any special drug requirements ensuring both safety and convenience.
Advanced Radiology & Imaging Centre
Our Radiology Department offers round‑the‑clock imaging services including X-ray, ultrasound, CT, and Doppler, supported by expert radiologists and technologists. Equipped with advanced CT scanners, digital X-ray, and color Doppler systems, we support every clinical specialty from routine diagnostics to emergency scans using strict quality protocols and fast report turnaround.
24/7 Emergency Ambulance & Transport Services
Our fleet of ACLS-equipped ambulances is available around the clock for seamless patient transport from home pickups to emergency transfers. Each unit is staffed by trained EMTs and paramedics, offering advanced life support (including defibrillators, monitors, ventilators, and oxygen) under remote physician guidance. Patients receive continuous, high-quality care en route to our fully staffed Emergency Department
Facilities That Prioritize Precision, Safety & Comfort
GENERAL INFORMATION
- Pure Ortho Hospitals maintains a strict no-smoking policy across the campus. Smoking, spitting, chewing tobacco/pan, or consuming alcohol is strictly prohibited.
- Help us maintain a clean and hygienic environment by refraining from littering or spitting within hospital premises.
- Mobile phones are restricted in critical care zones including ICUs and operating theatres to avoid interference with medical equipment.
- Photography and video recording are strictly prohibited to ensure patient privacy and maintain hospital protocol.
- Visitors and patients are strongly advised not to carry cash or valuables during hospital visits. Pure Ortho Hospitals will not be responsible for any loss or damage
TIMING
- At Pure Ortho Hospitals, patient care and emergency services are available around the clock, because your health can’t wait.
- Outpatient consultations and selected diagnostic or therapeutic services are typically available on weekdays.
- While core services operate daily, department schedules may follow standard working hours as per hospital protocol.
EMERGENCY DEPARTMENT
- Our Emergency Department operates 24×7, ensuring immediate medical attention at any hour.
- Patients with serious injuries or critical health concerns are advised to proceed directly to the Emergency Unit on the ground floor for faster medical response.
- The emergency team provides timely interventions, ensuring priority care for those in urgent need.
AMBULANCE SERVICE
- Pure Ortho Hospitals offers round-the-clock ambulance services for swift and safe transportation of critically ill or injured patients.
- Each ambulance is equipped with advanced life-support systems, ensuring expert medical care, safety, and comfort during transit.
CAR PARKING / VALET PARKING
- Our valet parking service is available 24×7 at the hospital entrance to ease your arrival and departure.
- Designed for convenience, this facility ensures patients and visitors experience a stress-free parking process.
WHEELCHAIR / STRETCHER TRANSPORT
- Wheelchair and stretcher assistance is available at the hospital entrance to support patients who need mobility assistance.
- If help is needed on arrival, our security or reception staff will promptly arrange transportation to ensure smooth movement within the hospital.
ENQUIRIES
- For any service-related information, the main reception is your first point of contact.
- You can also call the front office directly at 8686868208, 9511104108 for quick assistance and guidance.
APPOINTMENTS FOR OUT PATIENT
- OPD consultations are generally available from 9 AM to 6 PM on weekdays.
- We recommend booking your appointment in advance to minimize waiting time.
- Appointments can be scheduled by calling 8686868208, 9511104108 or through our official website or email.
- All online or email bookings will be confirmed by our team with a call or email.
- Walk-in patients are also welcome; however, you may experience a wait depending on appointment flow.
PHARMACY
- Our pharmacy operates daily from 8 AM to 8 PM, except on Sundays and public holidays.
- Located on the ground floor, it ensures quick access to prescribed medicines and related items.
FEEDBACK / SUGGESTIONS / COMPLAINTS
- We value your feedback. If there’s anything you’d like us to improve, feel free to share your thoughts or concerns.
- Suggestion/complaint boxes are available at reception and nursing stations.
- You can also reach us via email at help@pureorthohospitals.in or use the contact form on our website.
Patient Rights
PATIENT RIGHTS
- Right to access timely and appropriate health care services.
- Right to be treated with dignity, compassion, and respect by all medical staff.
- Right to receive accurate information about diagnosis, treatment options, and prognosis in a language and manner that is understandable.
- Right to provide informed consent before any procedure or treatment.
- Right to choose or refuse treatment and seek a second opinion if desired.
- Right to privacy and confidentiality of personal medical information.
- Right to receive care that meets professional quality and safety standards.
- Right to be informed about estimated treatment costs in advance.
- Right to a clean, safe, and supportive environment.
- Right to receive education about ongoing care and health needs.
- Right to raise concerns or complaints and receive timely responses.
PATIENT RESPONSIBILITIES
- Provide your healthcare providers with complete and accurate information about your health history, current condition, and relevant personal details.
- Adhere to the treatment plan prescribed by your medical team.
- Ensure that your personal details, including name and contact information, are up to date.
- Read and understand all medical documents and consent forms before signing.
- Make timely payments as per the hospital’s billing policy and communicate with the billing department for any clarifications.
- Follow hospital rules, policies, and safety instructions.
- Treat doctors, nurses, hospital staff, and fellow patients with courtesy and respect.
- Take responsibility for your personal belongings and avoid bringing valuables to the hospital.
In-Patient Services
IN PATIENTS
All patients at Pure Ortho Hospitals are treated equally, regardless of race, color, nationality, religion, age, gender, or ability.
ROOM DETAILS
- We offer a variety of room types: ICU Beds, Private Rooms, Twin Sharing, Triple Sharing, and General Wards.
- Room allocation is based on medical necessity and availability.
- All rooms are equipped with central oxygen, suction, and include a bed for one attendant.
ADMISSION PROCESS
- Upon recommendation by your consultant, our front desk staff will assist you with the admission process.
- You’ll be asked to fill out an admission form and confirm the responsible party for medical expenses.
- Consent will be taken for treatment, and an inpatient file will be generated.
- Advance payment is required and adjusted at discharge.
- Foreign nationals must submit valid ID and visa documents.
- We recommend not bringing cash or valuables; inform your relatives accordingly.
- After room allocation, a nurse will brief you on facilities and collect your vitals.
- A separate consent form is required for any surgical or invasive procedure.
- Please reach out to our nursing or medical team if you have any questions.
HOSPITAL STAY
- Round-the-clock care is provided by duty doctors, while your consultant oversees your treatment.
- Our nurses are specially trained to care for patients with various medical needs.
- Press the call bell near your bed if you need assistance.
- Only hospital-approved medications and consumables are allowed inside.
- Tipping is strictly prohibited. Report any concerns to the ward in-charge or nursing superintendent.
INTENSIVE CARE UNITS (ICU)
- Our ICUs are equipped with advanced monitoring and life-support systems.
- ICU care is provided 24×7 by trained intensivists.
- For safety, visitor access to ICUs is limited to one attendant per patient.
- Attendants must register their contact details with ICU security.
VISITING HOURS
Visiting hours are from 11:00 AM to 12:00 PM and 4:00 PM to 6:00 PM daily.
BILLING
- A deposit is collected during admission and adjusted against your final bill.
- Interim bills are issued, and timely payments are expected.
- We accept cash, cards, and demand drafts. Cheques are not accepted.
- Payments must be made at the IP Billing Counter.
- Always collect a computer-generated receipt.
- For queries, visit our In-Patient Billing Department.
DISCHARGE PROCESS
- Your nurse will guide you through the discharge process.
- Final billing will be completed by our billing department.
- After payment, a ‘Check-Out Slip’ will be issued for documentation.
- You’ll receive your discharge summary and medication instructions.
- If you need ambulance assistance for home drop-off, our nurse can coordinate the arrangement.